🛡️ Costa Filters Warranty & Returns Policy 🔧
At Costa Filters, we stand behind the quality and performance of every filter we produce. 🏁 Our commitment to excellence ensures that you receive only the most reliable products for your vehicle. 🚗💨
📜 Limited Warranty Statement
Costa Filters (“Costa”) warrants that its filtration products are free from defects in material and workmanship 🧪 for the recommended service life interval as specified by the original equipment manufacturer (OEM), provided the product is properly installed and used in accordance with industry standards ⚙️.
🛑 This warranty is void under any of the following circumstances:
Improper installation ❌
Misapplication ❌
Use in non-intended or modified applications ❌
Tampering or misuse ❌
👉 Warranty coverage applies only to the original purchaser and is non-transferable.
⚖️ Remedy Under Warranty
If a Costa Filter is found to be defective within the warranty period, the customer’s exclusive remedy shall be either:
📦 Replacement of the product with a new, equivalent item
💰 Refund of the original purchase price (with proof of purchase)
Costa Filters shall not be liable for any incidental, consequential, or indirect damages, including but not limited to:
🧰 Labor costs
🔧 Installation charges
🛠️ Diagnostic time
🏎️ Engine damage
📉 Lost profits or business interruption
🔁 Returns & Exchanges Policy
We understand that things happen, and we strive to make returns hassle-free. 😊
You may return unused, unopened Costa Filters products within 30 days 🗓️ of the original purchase date for a full refund or exchange, subject to the following conditions:
✅ Product must be in original packaging
✅ Product must be in resalable condition
✅ Customer must obtain a Return Merchandise Authorization (RMA) 📩
✅ Shipping costs are the responsibility of the customer (unless due to Costa’s error) 🚚
📝 Return Process
To ensure a smooth return experience, please follow these steps:
📞 Contact Costa Filters Customer Support at 800-221-0216 to request an RMA number.
📦 Carefully pack the item with all original components and documentation.
🧾 Include a copy of the receipt and the issued RMA number inside the box.
🚛 Ship the return to the address provided by our team using a trackable service.
🚫 Non-Returnable Items
The following items are not eligible for return:
🛠️ Used or installed products
📦 Opened or damaged packaging
⏳ Items purchased more than 30 days ago
❌ Any product returned without an RMA number
📞 Contact Us
For all warranty or return inquiries, please contact our professional support team:
Phone: ☎️ 866-397-4976
Fax: 📠 717-745-6617
Email: orders@costafilters.com
Hours: 🕗 Monday to Friday, 7:00 AM – 8:00 PM EST
⚠️ Legal Notice
Costa Filters reserves the right to amend or modify this policy at any time without prior notice. 🔍 This policy is governed by applicable federal and state laws. Use of Costa Filters products constitutes agreement with the terms and conditions outlined herein.
🛡️ Costa Filters — Built for performance. Backed by integrity. 💼